Process Mapping

Process: “a series of actions that produce something or that lead to a particular result” (Merriam-Webster)

 

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Process Map: Shows not just a linear progression, but the decisions and choices made as a person navigates a situation. These moves need to have some detail added so the viewer is able to discern how to follow the path(s).

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The map should also be well designed using the design characteristics discussed in class (color, font, margins, alignment, contrast, shapes, images/text, etc) to help the viewer identify important information.

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Redoing the process map for the usability report will add up to 5 points to your usability report grade.

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